Assembly Health appoints Grant Davis to lead client and global operations
Assembly Health has appointed Grant Davis as chief experience officer, giving him responsibility for client experience, retention, operational performance and the company's global delivery capabilities. Davis will also oversee offshore operations and lead efforts to integrate automation and AI-driven solutions.
- Grant Davis has been appointed CXO of Assembly Health.
- He will oversee offshore operations and global delivery initiatives.
- His responsibilities include client satisfaction, retention and operational performance.
- Davis will lead efforts involving automation and AI-driven solutions.
- Assembly Health serves more than 5,000 providers in 48 states.
Davis takes charge of client experience and operations
Assembly Health, a provider of tech-enabled revenue cycle management services, said Davis will focus on improving how it serves clients while strengthening retention and operational performance. The company serves more than 5,000 providers across 59 specialties in 48 states.
In his new role, Davis will oversee Assembly Health's offshore operations and advance initiatives focused on client satisfaction, retention and operational excellence. He will also lead work to connect automation and AI-driven solutions with the company's service delivery, with the aim of improving efficiency and supporting scalability.
Peter Roehmholdt, president and chief operating officer of Assembly Health, said Davis combines strategic insight, operational expertise and experience managing complex business transformations. Roehmholdt said Davis's leadership would help advance the company's operational capabilities, accelerate adoption of innovative technologies and strengthen service for clients.
Experience spans consulting, investment and AI governance
Davis brings experience in management consulting, business transformation and private equity. Most recently, he participated in Shore Capital Partners' CXO Fellows Program, where he led the development of AI governance standards across the firm's portfolio of more than 60 companies.
He previously held positions with investment firms EMERGING and Inverness Graham, working in areas that included growth equity, technology-enabled businesses and operational value creation. Before that, Davis held consulting leadership roles at Kearney and EY, advising multinational organizations on operational strategy, business transformation and technology implementation.
His background also includes leading onshore and offshore teams focused on operational efficiency and global service delivery. That experience is directly relevant to his responsibilities at Assembly Health, where the company said he will work on its global operations and technology initiatives.
Technology investment is central to the appointment
Davis said Assembly Health had built a strong foundation and that he saw an opportunity to connect its people, processes and technology more closely. He described his priorities as strengthening global operations, advancing innovation and building a more consistent, high-performing organization to support clients' long-term success.
Assembly Health said the appointment reflects its continued investment in technology, automation and scalable global delivery capabilities. The company provides AI-enabled revenue cycle management, financial consulting and clinical support services to physician practices, behavioral health organizations and skilled nursing facilities in 48 states.
For Assembly Health's clients, the stated focus is on more efficient service delivery, improved operational support and stronger financial and clinical operations. The company said its technology and data-driven insights are intended to help healthcare organizations improve financial performance, streamline operations and spend more time delivering patient care.
PR Newswire: Assembly Health Appoints Grant Davis as CXO
